MAGIC TOUCH CLEANING SERVICES

Magic Touch Cleaning Services made my home shine like never before! The team was prompt, courteous, and incredibly thorough. They paid attention to every detail, from dusting hard-to-reach places to scrubbing stubborn stains. I'm beyond satisfied with their service and will definitely be scheduling regular cleanings with them!

Highly Recommend this Company! Prompt, efficient, focused on our priorities, great communication, easy to schedule and easy to pay. The team of three ladies arrived as expected, got straight to work, cleaned the whole house in exactly two hours. Would use them again and again.

I recently booked Magic Touch for a deep cleaning of my home, and they went above and beyond. The team was punctual, friendly, and their house cleaning services were thorough. It's great to have such a high-quality cleaning service near me

Magic Touch Cleaning Inc. transformed our Los Angeles office space. Their attention to detail and professional office cleaning services are unmatched. Our workspace has never felt so refreshed and welcoming. Highly recommend for businesses in need of reliable cleaners!

I used magic touch cleaning for over a year and the ladies who cleaned my home were sweet. When I would speak with the woman who runs it, she was always pleasant up until the last time- as they cheated us out money and didn't clean our house. What happened? I had my regular cleaning scheduled and I would leave to give them space to work and they knew where to find a hidden key. I came home to a house that hadn't been cleaned at all, but I had already paid as the woman billed me when I was out thinking it was cleaned as normal. I called and she said that it was bizarre and that the ladies (different than the usual women) had said they had arrived and I reiterated they had not as nothing was done. I totally understand mistakes are made and let it slide one hundred percent since I am not perfect person and rescheduled for the following week. Same thing happened, I left the key and went out to give them space to work. I had already paid so I didn't receive the invoice while I was out which seemed appropriate and came home as usual. The place hasn't been cleaned again, no service had been preformed in exchange for the money I already paid them! I contacted the lady with several calls and texts over a handful of days, even having my husband calling to see if they'd respond better to someone else and take us seriously. Finally after a week I texted a letter saying that if I didn't receive a refund of $180 then I would be forced to write reviews to warn others of what had happened. She responded with that she was sorry, she had been out if town. Suspicious. Offered to clean our house again and I said no, refund us. She said it would take 1-2 weeks for the refund. Suspicious. I wait patiently 20+ days for the refund and contact again with no response. Calls and texts were made, all respectful but firm on the fact that we are owed a refund. Nothing in response, no refund applied. I write another letter saying that if my refund is not given within two days I will be forced to share my experience online. And that is what is happening now. $180 is a lot of money to me. It is a luxury to get your house cleaned by someone else and this is something that was given as a gift by my in laws as I'm a busy mom with babies and they were generous to provide that. It isn't ok to do this to customers, at all, and to do it to one that has been so kind and understanding and loyal, is crappy. I know they had shared that times were tough and that they were increasing their prices but their starting prices are astronomical which is probably why they don't have enough business in the first place. Other companies are significantly less. I had bargained for the price I got and we came to an agreement between our desired prices as she said she needed the work and I needed the help cleaning. The usual ladies were lovely but didn't clean to the point where it was a great value, I honestly never saw a big difference as we have a clean household already but wanted them to clean the stuff that wasn't just obvious but the harder to get to areas and not everyday things. She also used to send 3 reliable people and then only started sending 2 people but I was paying the same for the same amount of time. So would I recommend the service without the fact that they cheated and ghosted us? Not really, you can probably get a better value with a different company. I had a mediocre experience before she cheated me, and now the owners are just cheaters. Bummer.