MaidPro

MaidPro DTLA has been cleaning my apartment once a month for the last four and a half years. The service is excellent. They communicate well. The price is reasonable. Most importantly, I feel good about my place each time they finish cleaning it.

Ruby and her colleague did an absolutely amazing job cleaning my apartment! Everything was spotless, they worked quickly yet with incredible attention to detail. They even went the extra mile and put away the dishes from my dishwasher. I had been searching for a service where I didn’t have to worry about giving directions, and I finally found it. Truly impeccable service – I couldn’t be happier. I 100% recommend them!

We've had great experiences so far with MaidPro. Albina and Julia have been consistently punctual and very thorough in cleaning our apartment despite all the pet hair.

The cleaning of my home was done so great. My home is spotless. thank you

I hired MaidPro for a bi-weekly house cleaning and will not be rehiring them. The setup was very easy. However, when you sign-up on their website the team you talk to will differ when you are transferred to their local team. Some miscommunication as I was able to offer parking for the cleaners but then the day of the cleaning they were dropped off and didn't need the parking. The cleaners were on time however a bit of a language barrier. I let them know that my office is a block away and to call/text me when they're almost finished. When I got the call/text they were downstairs already and asked for me to go upstairs to check all was good. I went upstairs and when I came back down, they were gone. I noticed that surfaces were not cleaned thoroughly. For example: bathroom mirror was wiped except for the corners, same with the counters and tables (wiped and cleaned except for the corners) I also made a request that my big concern in the house are for the baseboards, they cleaned maybe 30% of the baseboards in the house. When I shared with them this experience with pictures, they offered a refund of $50 dollars. Their online dashboard site is a bit confusing and there is no itemized invoice. So their estimate from the beginning until the end is a bit misleading. With my experience above, I did not feel comfortable hiring them again for bi-weekly cleanings.