Robert's Carpet Cleaners

After a stressful night dealing with smoke damage in our home, I wasn’t sure how to handle the mess left behind, especially on our carpets and upholstery. On a friend’s advice, I called Robert's Carpet Cleaners in El Segundo. From the first call, Cesar was understanding and helpful, patiently walking me through the next steps and helping with our insurance process. They worked with our adjuster and set up a carpet cleaning appointment quickly. On the scheduled day, Austin and his team arrived exactly on time with friendly attitudes. They spent two days deep cleaning the carpets and fabrics throughout our home, making sure every trace of smoke and odor was gone. I felt comfortable enough with them to leave the house while they worked, and they even made sure our pets were safe and had water outside. The cleaning results were fantastic—the stubborn smoke smell disappeared, and the carpets looked refreshed. They finished the job right on schedule and even offered tips for any follow-up care we wanted to do ourselves. It was clear that they cared about the quality of their work and wanted us to feel comfortable in our home again. I rarely have such positive experiences with service companies, but this team truly went above and beyond. I highly recommend them for anyone in El Segundo looking for reliable and thorough carpet cleaning after a stressful event.

Booking the carpet cleaning service online was simple, and the form asked all the right questions to make sure my needs were covered. Before arriving, the cleaners gave me a call when they were about 20 minutes away, so I could be ready for them. Austin and Cesar were both friendly and professional. They asked if there were any spots or areas I wanted them to pay extra attention to, which I appreciated. They even cleaned under some hard-to-reach places. The team worked efficiently and made sure everything was spotless. My older carpets looked fresh and clean after they finished, and they managed to remove pet stains I thought were permanent. I highly recommend this company for anyone needing carpet cleaning in California. The service was excellent!

Austin did a fantastic job cleaning my carpets! With five kids and two pets, my carpets had plenty of stains and odors that needed attention. Austin took the time to walk through my home with me before starting the cleaning, listened carefully to my concerns about specific spots, and made sure to focus on them. After he finished, my carpets looked just like new—almost as fresh as move-in day! Austin was professional, knowledgeable, and I felt comfortable leaving him to work while I took care of other things around the house. The cleaning process was quick but very thorough, and Austin even did a final walkthrough with me to make sure I was happy with everything. Next time I need my tile cleaned, I’ll definitely ask for Austin again. Excellent experience and top-notch service!

We recently bought a condo in El Segundo for our kids to use while they’re at school. After we finished painting and basic cleaning, the carpets still looked pretty bad—there were stains, black marks, what looked like old paint, and some tough brown spots that wouldn’t budge. Since we’re not from around here, we didn’t know which carpet cleaning service to try. Luckily, we were able to get an appointment for the next day. Honestly, I wasn’t expecting much because the carpets were in rough shape and we just wanted to make them look better until we could replace them later. Austin came out to do the job and was very professional. He did an outstanding job—way better than we expected! All the stains and marks are completely gone, and the carpets look so much cleaner and fresher now. Really happy with the results and the service provided.

I recently had my carpets steam cleaned in El Segundo and was extremely impressed with the service. From beginning to end, the whole experience was fantastic. The technician, Austin, was very professional, showed up right on time, and explained the entire cleaning process in a way that was easy to understand. He was very thorough and made sure every part of the carpet got special attention. The results were outstanding—my carpets look fresh and feel like new again. I’m very happy with how everything turned out and would definitely recommend their carpet cleaning services to anyone looking for high-quality, detailed work.