We Leave Clean of Long Beach

I recently tried out this cleaning company on the recommendation of a friend. They were very easy to schedule with and very friendly over the phone. They arrived right on time for my appointment and they did a beautiful job making sure my house was spotless. I was very impressed with them. If you’re thinking about having your home professionally cleaned, I highly recommend going with this company. They are great!

I really enjoyed the cleaning service! She was pleasant, professional, and went above and beyond to make sure my place was clean. I’ll definitely be booking with them again.

Overall I did enjoy using We Leave Clean. I used their website to get a cleaning estimate and they responded pretty quickly, I believe the next day. I did send a follow up email with a list of cleaning requirements that was given to me by property management just to make sure they were able to do a majority of the necessary cleaning. They also have the services listed on their website for move out cleanings. Their response was transparent and they did let me know which tasks were not included and that was fine. Booking was very easy to do on the website and the price was fair in comparison to other cleaning companies. The day of cleaning, they did arrive about 20min after my scheduled time, but that wasn’t much of a big deal for me. I think I remember seeing a courtesy text mentioning to give a 20-30min grace period. They brought all their cleanings supplies and finished a 2bed 2bath in about 3 hours. After checking their work I did notice that the microwave handle was broken/ detached. They had already left at this point so I wasn’t able to let them know immediately. That’s the only thing I was disappointed about. I felt like they should have told me up front about the microwave instead of me having to find out. I was responsible for the repair costs, which was a bummer being that I didn’t break it, but I just let it go as moving was already stressful.

After booking a cleaning appointment online, I was texted that no one was available to clean my apartment, but my credit card was still charged $193.80. I should not have been able to book an appointment for a day that they did not have staff available for; this is terrible management. If you book online, you run the risk of having your money stolen with no one coming to clean your place. I emailed them 6 days ago about this charge, and they continue to ignore me. Stay away from this unethical business; it was such a disappointing experience.

First of all, do NOT book with this company. Second, I would like to start with the positive, which is that we were avle to book a deep clean the same day because or other booking had been cancelled last minute before christmas. To people came and stayed for 1 h 20 min for a deep clean of two bedrom, one bathroom old house. They expected staying for 2,5 hours, so I was already surprised when they left so early. When I came back, I realized they had only swiped the place real quick and left it quite dirty. On the website they state that a deep clean will leave all your corners clean, but allnour corners was still filthy with dirt and dust. I was so disappointed after having paid 250 dollars for almost nothing. Sent them an email after giving them the opportunity to make up for it. I never heard back. Also, the cleaners showed up without the neccessary equpitment.